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    Billing

    Why Are DisCos Not Fans of the Capping Order for Revenue Protection Cases?

    Let’s face it: running a DisCo in Nigeria is no walk in the park. Between chasing after revenue, keeping the lights on, and making...

    What’s An Energy Token Refund?

    An energy token refund refers to a credit issued to a prepaid electricity customer by an electricity Distribution Company (DisCo), allowing the customer to...

    Can DisCos Legit Bill Within the Range of the Capping Order?

    Billing within the range of an established price refers to the flexible practice of charging for goods or services within a predetermined price range...

    Should there be Exceptions to Bulk Billing?

    Currently, the Nigerian Electricity Regulatory Commission ("NERC") is vehemently opposed to bulk billing residential customers in the Nigerian Electricity Supply Industry (“NESI”) and subscribes...

    Could There Be An Alternative Methodology for Capping of Electricity Bills?

    Distribution Company ("DisCo") have always complained that the extant monthly Capping Orders issued by the Nigerian Electricity Regulatory Commission ("NERC") has a significant negative...

    What’s Automated Billing Platform for Federal MDAs?

    Stories abound of the military and paramilitary personnel assaulting Distribution Company (DisCo) staff over the disconnection of electricity supply to military barracks and other...

    So, What Exactly Should Be on Your Electricity Bill? Let’s Break It Down.

    Ever stared at your electricity bill like it was written in hieroglyphics? You're not alone. Bills can feel like a confusing mix of codes,...

    What Parameters are Utilized by NERC for Capping of Monthly Estimated Bills?

    The Nigerian Electricity Regulatory Commission’s (“NERC”) June 2022 Order on Monthly Capping of Estimated Bills provides for the periodic review of base data on...

    What’s the Deal with the Revised Process for Capping Estimated Bills?

    If you’ve ever opened your electricity bill in Nigeria and thought, “Are they charging me for powering the whole street?” You’re not alone. For...

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